Organization Type: National nonprofit with global partners
Challenge: Marcus was tasked with professionalizing an NGO that had no centralized system for communication, fundraising, or project tracking. Everything lived in email chains and fragmented documents.
What I Did:
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Implemented Microsoft 365 SharePoint as a single source of truth for files, forms, and templates
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Connected systems like CRM and shared calendars for donor management, program planning, and stakeholder updates
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Created training guides and onboarded project owners to adopt consistent workflows
Outcome:
✔ Transformed chaos into a scalable operating framework
✔ Enabled transparent, documented fundraising and grant reporting
✔ Prepared the NGO for international collaborations and auditing
Why It Matters to Global NGOs:
From day one to scaling internationally, I build the systems that turn heart-led missions into professional, high-impact operations.